The
Direct Debit Guarantee
- This Guarantee is offered by all banks and building societies that accept instructions to
pay Direct Debits
- If there are any changes to the amount, date or frequency of your Direct Debit
Tower Lottery Partnership Limited
will notify you
5
working days in advance of
your account being debited or as otherwise agreed. If you request
Tower Lottery Partnership Limited
to collect a payment, confirmation of the amount and date will be
given to you at the time of the request
- If an error is made in the payment of your Direct Debit, by
Tower Lottery Partnership Limited
or your bank or building society, you are entitled to a full and immediate refund
of the amount paid from your bank or building society
- If you receive a refund you are not entitled to, you must pay it back when
Tower Lottery Partnership Limited
asks you to
- You can cancel a Direct Debit at any time by simply contacting your bank or building
society. Written confirmation may be required. Please also notify us.
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